Dynamics 365 pricing and licensing – what you need to know 

Microsoft Dynamics 365 is a cloud-based suite of business applications designed to help organizations manage operations efficiently. It offers solutions for sales, customer service, finance, supply chain and project management. However, choosing the right plan requires an understanding of Dynamics 365 pricing and licensing structure. 

How is Dynamics 365 priced? 

Dynamics 365 follows a modular pricing model, meaning businesses only pay for the applications they need. The pricing depends on factors such as the specific modules selected, the number of users, and the level of functionality required. This flexible approach ensures cost-effectiveness while allowing businesses to scale their solutions as needed.

• Application type – ERP, CRM or other business applications 

• User licenses – Full users with complete access versus team members with limited functionality 

• Deployment model – Cloud-based (SaaS) or on-premises 

• Subscription plans – Professional vs. Enterprise tiers with different features 

Dynamics 365 licensing options 

Microsoft offers two primary licensing models 

1. Full user licensing 

For employees who require full access to the system, such as data entry, reporting, and workflow automation. It is suitable for roles like sales representatives, customer service agents and finance managers. 

2. Team member licensing 

A cost-effective option for employees who need limited access, such as viewing reports, approvals or light task management. 

Dynamics 365 pricing breakdown 

The cost of Dynamics 365 applications varies based on the plan and features. Below is an overview of estimated pricing 

Application	Professional (Starting)	Enterprise (Starting)
Sales	$65/user/month	$95/user/month
Customer Service	$50/user/month	$95/user/month
Finance & Supply Chain Management	—	$180/user/month
Business Central	$70/user/month	$100/user/month
Field Service	—	$105/user/month
Project Operations	—	$120/user/month

How to choose the right plan 

When selecting a Dynamics 365 plan, businesses should consider: 

• Business requirements – Do you need ERP, CRM or both? 

• Number of users – Who requires full access, and who needs limited access? 

• Budget constraints – What pricing plan aligns with your business needs? 

• Scalability – Will the plan support business growth in the future? 

Final thoughts 

Understanding Dynamics 365 pricing and licensing ensures businesses choose the right plan based on their needs and budget. Whether selecting a standalone application or a bundled solution, evaluating features, costs and licensing structures is key to maximizing value. 

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